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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Heiztechnik products

The group "New Technologies" offers for review the products of the plant Heiztechnik: boilers with manual fuel loading, wood-fired and automatic boilers, pellet boilers, high-power boilers, biomass boilers
  • Automatic boilers Heiztechnik
    Automatic boilers
    Q EKO, Q BIO, Q EKO DUO, etc.
  • Boilers with manual loading Heiztechnik
    Boilers with manual loading
    Q HIT, HOLZ, HT, etc.
  • Wood-fired boilers Heiztechnik
    Wood-fired boilers
    Q PLUS DR, Q MAX PLUS DR, etc.
  • Pellet boilers Heiztechnik
    Pellet boilers
    Q PELLET DUO, MAXPell, etc.
  • Pellet boilers Heiztechnik
    Pellet boilers
    ONE, ONE Basic, etc.
  • High power boilers Heiztechnik
    High power boilers
    Q MAX PLUS, Q PLUS AGRO, etc.
  • Biomass boilers Heiztechnik
    Biomass boilers
    Q PLUS AGRO, MAXPell DUO, etc.
  • Biomass combustion systems Heiztechnik
    Biomass combustion systems
    AZB et al.
  • Automatic modular boiler houses Heiztechnik
    Automatic modular boiler houses
    KNTK-4, KNTK-5, KNTK-6, etc.
  • Automation and add. equipment Heiztechnik
    Automation and add. equipment
    HT TRONIC 300, 320, etc.

NEW TECHNOLOGIES GROUP

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